Training and procedures for Operations Administration
Materials that spare new people from learning processes through questions and emails.
- 45 mincontent creation training for the whole department
Challenge
New employees learned processes through questions and emails, and furnishing every new site was planned from scratch.
My role
Author of the materials and trainer.
What I did
- Social media content training for the entire Operations Administration department at Allegro (05.10.2026).
- A procedure for furnishing new sites depending on the building type: built to suit or brownfield.
- Onboarding videos: HR tools, reporting business trips, hotel booking, travel expenses.
- Foundation of the operations procedures handbook: orders, invoice descriptions, delivery confirmations.
Result
- Ready-made guides and recordings that new team members use.
Tools
Screen recording, DaVinci Resolve, CapCut, Google Workspace